post #11

Sometimes I feel like I go above and beyond for patrons.

After searching a medical topic thoroughly (and unsuccessful at that), but still keeping a light-hearted tone and being innocent to his sarcastic jokes, a young man now has a nickname for me.  “Goober.”

A young woman also had difficulties with her paper and three times changed her topic.  That means, do articles, pull books off shelf, print articles, lather, rinse, repeat x3.  poor Pages.  having to reshelve my unloved finds.  when she got to the library to pick up the FINAL materials, she ended up changing her topic.  Again.

And I had a rollover project, also searching for articles for a college student.  I sent her seven articles, pulled off two commentaries, and gave an online site.  Seriously, college kids need to avail of this library resource called Reference desk.  It definitely helps get a few resources at hand.  That is, as long as you have two weeks to prepare for the paper.

Lastly, at the close of the library, a woman calls to ask about Grants because she was one of the Hurricane Katrina victims.  I was sorry to be initially upset for a patron calling so late.